An assistant on your site that answers using your service list, prices and FAQs. Uploading documents is easy; preventing wrong answers is hard.
Estimated time: 1–2 weeks (document preparation and testing) (for a first-timer, an estimate)
Fix any document with old prices or discontinued services before uploading it.
Clearly define the topics where the assistant won't answer and hands over to a person.
Try 30 questions your customers actually ask and log the wrong answers.
Read the conversations in the first weeks; fix invented answers by adding them to the library.
The assistant may invent information that isn't in the documents; it should hand over to a person on medical, legal and pricing questions. People may try to override its instructions with malicious messages. If you self-host Dify, security updates are your responsibility.
Picking one is enough; the cards show how they differ.
Builds an AI bot that answers customer questions on your site and on WhatsApp.
What sets it apart: Web chat and WhatsApp with the same bot; visual flow editor.
For: Businesses that want to answer frequently asked questions automatically.
Builds AI assistants and workflows that answer from your own documents.
What sets it apart: Upload your documents and get an assistant you can embed on your site.
For: Businesses that want a chatbot that answers from their documents.
Builds drag-and-drop chatbots and forms that embed on your site.
What sets it apart: A form that flows like a chat instead of a boring form; connects to Google Sheets.
For: People who want a booking, intake or Q&A form on their site.
It can be set up, but a wrong setup can cost customers, bring unexpected costs or cause compliance problems. The risks are above; if you want to set it up together, see our solution page.
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