What Are Claude Knowledge Work Plugins? Role Plugins, Setup, Example Use and Plans

You install the plugin that matches your role in Claude; Claude then works with that role's skills (job recipes), connectors (links to services such as a CRM, email and chat) and commands: sales, customer support, marketing, product management, finance, data, legal, HR, design, operations, small business and more. Knowledge Work Plugins (github.com/anthropics/knowledge-work-plugins) is the official repo of these Anthropic plugins and also the Knowledge Work plugin marketplace that comes by default in Claude. The plugins are free and Apache-2.0 licensed; using them in the Claude app requires a Pro, Max, Team or Enterprise plan. They are written mainly for Claude Cowork and also work in Claude Code.

What it does: Specializes Claude in a business role such as sales, support or finance
Type: Role plugin repo + Claude plugin marketplace
Where: Claude Cowork, Claude chat, Claude Code
Contents: 17 Anthropic plugins + 5 partner plugins
License: Apache-2.0
Turkish: Not stated in the official sources
Price: Repo is free; Claude requires a paid plan

What do Knowledge Work Plugins do?

Explaining to Claude from scratch on every job "how do you want me to work, which tools do we use" gets tiring. The plugins in this repo bring that explanation ready-made. A plugin is a package that adds several pieces to Claude in one install: skills are instruction files that explain step by step how to do a job, connectors link Claude to services such as HubSpot, Slack, Notion and Gmail, and commands are shortcuts you call by hand, such as /sales:call-prep. According to the repo, every piece is a markdown or JSON file: no code, server or build step.

Sales call prep and follow-upWhat you get: Account summary, call notes, email draftNeeds a separate setup Marketing content and campaign plansWhat you get: Content draft, campaign plan, brand review notesNeeds a separate setup Small business workflowsWhat you get: Reports, drafts and actions awaiting your approvalNeeds a separate setup

Who it's for: teams that use Claude for sales, marketing, customer support, finance or operations work, and people running a business on their own. The plugins are a generic starting point; the README says the real value comes when you adapt a plugin to your own tools, terms and processes.

How it differs from the Anthropic Agent Skills repo

Anthropic Agent Skills (anthropics/skills) collects individual skills: Word, Excel, PowerPoint and PDF document skills plus example skills. Knowledge Work Plugins packages a role's skills, connectors and commands together. One answers "how is a document prepared", the other "how does a salesperson work"; both can be installed together.

For document skills and installing individual skills, read the Anthropic Agent Skills guide.

The detailed guide to this repo's finance plugin (journal entries, reconciliation, variance analysis).

How does a plugin work?

You add the pluginCustomizePlugins in Claude, or marketplace + install in Claude Code.

Optionally you connect your toolsCRM, email, calendar, chat; without connecting, it also works with pasted text or files.

You describe the jobA skill kicks in on its own when it fits, or you call it with /.

You get drafts and reportsSteps like sending or updating records happen only when you ask.

Skills and commands work in chat, Cowork and Claude Code; hooks and subagents only in Cowork and Claude Code (Help Center).

Every plugin's folder has the same structure: .claude-plugin/plugin.json (definition and version), .mcp.json (connector addresses) and a skills/ folder. The connectors in Anthropic's plugins are remote MCP addresses running on the services' own servers; the only exception is the PDF viewer, which starts a small PDF server on your computer.

Which plugins are there? Package contents

The README's table lists 11 plugins; the repo holds 6 more Anthropic plugins. Skill counts are based on the SKILL.md files in the repo (October 29, 2026).

Plugin	When it helps	Skills	Example connectors
`productivity`	Task lists, daily plans, calendar and keeping work context in mind	4	Slack, Notion, Asana, Linear, Jira
`sales`	Account research, call prep and summaries, follow-up emails, pipeline and forecasting	36	HubSpot, Salesforce, Close, Gmail, Gong
`customer-support`	Ticket triage, response drafts, escalation, knowledge base articles	5	Intercom, HubSpot, Guru, Jira
`product-management`	Feature specs, roadmaps, user research synthesis, stakeholder updates	8	Linear, Jira, Figma, Amplitude
`marketing`	Content drafts, campaign plans, brand voice review, competitor briefs, performance reports, SEO audits	8	Canva, Figma, HubSpot, Ahrefs, Klaviyo
`legal`	Contract review, NDA triage, compliance checks, risk assessment	9	Box, Egnyte, Jira, Microsoft 365
`finance`	Journal entries, reconciliation, financial statements, variance analysis, month-end close	8	Snowflake, Databricks, BigQuery
`data`	Writing SQL, data exploration, charts and dashboards, statistical analysis	10	Snowflake, BigQuery, Hex, Amplitude
`enterprise-search`	One query across email, chat, documents and wikis; summarizing	5	Slack, Notion, Guru, Microsoft 365
`bio-research`	Preclinical research: literature, genomic analysis, target prioritization	6	PubMed, bioRxiv, ChEMBL, Benchling
`cowork-plugin-management`	Building a new plugin or adapting an existing one to your company	2	None
`engineering`	Standup notes, code review, architecture decisions, incident response, technical docs	10	GitHub, Linear, PagerDuty, Datadog
`human-resources`	Recruiting pipeline, interview prep, onboarding, performance reviews, compensation analysis	9	Slack, Notion, Gmail, Google Calendar
`design`	Design critique, design systems, UX copy, accessibility audits, developer handoff	7	Figma, Linear, Intercom, Notion
`operations`	Vendor evaluation, process docs, change requests, capacity planning, risk assessment	9	Asana, Notion, Atlassian, Gmail
`small-business`	Weekly business summary, month-end close, collections follow-up, payroll prep, quotes, social media content	44	QuickBooks, Xero, Stripe, Shopify, Gmail
`pdf-viewer`	Opening a PDF in a live viewer, annotating, filling forms, placing signatures	1 skill + 4 commands	Local PDF server (npx)

Partner plugins: the repo's partner-built folder has Slack (Salesforce), Apollo, Common Room, Brand Voice and Zoom plugins. The marketplace file (marketplace.json) lists 123 plugins in total; some come from the own repos of companies such as Canva, Zapier, HubSpot and Hostinger and are not made by Anthropic.

Your work	Install this first
Solo or small business	`small-business` (44 workflows in one package)
Sales and customer follow-up	`sales`
Social media, blog, email marketing	`marketing`
Support tickets	`customer-support`
Accounting and close	`finance`

Note on Turkey: the small-business plugin connects to global services such as QuickBooks, Xero, Zoho Books, Stripe and PayPal; there are no ready-made connectors in the list for Turkish e-invoicing (e-Fatura) and accounting services. The skill texts are in English; the official sources say nothing about Turkish replies or a Turkish interface.

Don't install the same skill from two different plugins: for example, small-business also includes sales and marketing workflows. Start with the plugin you need and add a second one if something is missing.

How do you install Knowledge Work Plugins?

Open Customize: Customize in the left sidebar. In Cowork, open the Cowork tab first.
Find the plugin: Plugins tab › Discover. The Knowledge Work marketplace comes added by default.
Add it: Select the plugin and press the "Add" button. The plugin is saved to your account and also syncs to Claude Code when you sign in with the same account.

Help Center: plugins are used in chat on the web, in the Chat tab of Claude Desktop and in Cowork. On the Enterprise plan, an admin can restrict which plugins can be installed.

1. Add the marketplace› claude plugin marketplace add anthropics/knowledge-work-plugins

2. Install a plugin (example: sales)› claude plugin install sales@knowledge-work-plugins

After installing, skills kick in on their own for the right job; commands are called as /sales:call-prep, /data:write-query (README). For plugins in your Claude account to sync to Claude Code, v2.1.273 or later is required; there's no sync when you sign in with an API key.

According to the Claude Code docs, when you add a marketplace from the terminal (claude plugin marketplace add), auto-update is off by default; for marketplaces added from claude.ai it's on by default. Toggle it in the /plugin › Marketplaces tab.

How do you use them? Examples

You can call a skill by name or describe the job in a plain sentence; Claude picks the right skill. In chat and Cowork, typing "/" or pressing the "+" button lists the skills from your plugins.

Sales call prep"/sales:call-prep I have a first call with Harbor Logistics tomorrow at 2:00 p.m. Research the company, write short profiles of the people I'll meet, and suggest an agenda and the questions I should ask."What you get: per the plugin page's description, company info and key people, a suggested agenda and discovery questions. If a CRM is connected, past records are used too; if not, it works with web search and your notes.

Campaign plan"/marketing:campaign-plan Plan a 4-week Instagram and email campaign for our café's winter menu. The target audience is college students; the budget is limited."What you get: per the plugin page's description, goals, channel strategy, a content calendar and success metrics. Then you can have it write individual post copy with /marketing:draft-content.

Getting started in a small business"get me started"According to the small-business plugin's README, this starts a 15-minute setup: it connects your first two tools, runs one job once with real data, and learns your business and brand colors. Then you carry on with plain sentences such as "Who owes me money?" or "Can I make payroll this month?"

The small-business plugin asks for approval at every step: nothing is sent, published or paid without your approval. The README states that it doesn't give financial, tax, legal or HR advice and that outputs must be checked.

Adapting a plugin to your business

The README describes the plugins as a generic starting point and lists four ways to adapt them:

Swap connectors: list the tools you actually use in the .mcp.json file.
Add company context: write your terminology, team structure and processes into the skill files.
Adjust workflows: change the skill instructions to match how your team actually works.
Build a new plugin: with the cowork-plugin-management plugin or the same folder structure.

When you open an installed plugin in Cowork, the "Customize" button at the top right starts a new task in which you adapt the skills and connectors together with Claude. On Team and Enterprise plans you can share a plugin you uploaded or created in Customize with coworkers, or submit it to your organization's library; sharing requires the owner to turn on the sharing setting, and submitting to the library requires a separate Publishing setting. A plugin added from a marketplace can't be shared or submitted to the library (Help Center).

What do the plugins access?

Reads

Text you paste and files you upload; if you turn on connectors, CRM, email, calendar, chat, document and data warehouse data.

Writes and sends

Produces drafts, tables and reports. When you ask, the sales plugin updates CRM records, creates or sends email drafts, posts chat messages and schedules meetings.

Runs on your computer

In Anthropic's plugins the connectors are on remote servers; pdf-viewer starts a PDF server on your computer with npx. In Claude Code, a plugin runs on your computer with all its parts.

Organization

On Enterprise, an admin can restrict plugins and turn off local MCP servers; if scanning is on, plugins with malicious content are blocked.

Official warning: plugins can include local MCP servers that run on your computer with your permissions; install plugins only from sources you trust. Other companies' plugins in the marketplace list are not made by Anthropic.

Are Knowledge Work Plugins free?

The repo and plugins are free. In the Claude app, according to the Help Center, plugins are available on all paid plans (Pro, Max, Team, Enterprise); plugin use on the free plan is not stated in the official sources. The services you connect (such as HubSpot, QuickBooks) have their own separate fees. For plan prices, see the Claude guide.

Read the Claude guide for Claude plans, prices and Cowork.

Allowed

Apache-2.0: free to use, modify, adapt in-house and distribute

Not allowed

Other companies' plugins in the marketplace are subject to their own licenses
The plugins don't replace financial, legal or HR advice

Source: GitHub license info, Help Center, small-business README. This is not legal advice.

Official pricing page last checked on November 3, 2026.

How do you remove a plugin?

In the Claude app: Plugins are listed under Customize then Plugins. To remove an entire marketplace, choose "Remove" from the menu at the marketplace's right corner; the default Knowledge Work marketplace is removed the same way (Help Center).
In Claude Code: Type /plugin, press Tab to switch to the Installed tab, select the plugin and choose Uninstall; or directly /plugin uninstall (Claude Code docs).
Stop syncing: Set syncClaudeAiPlugins to false in Claude Code settings; plugins in your account will no longer sync down.

Frequently asked questions

What are Claude Knowledge Work Plugins?

The official repo of Anthropic's plugins that specialize Claude in a role such as sales, marketing, support or finance. Each plugin bundles that role's skills, connectors and commands in one package.

What is the difference between a plugin and a skill?

A skill is an instruction file that explains how to do a job. A plugin is a package that brings several skills, connectors and commands together in one install.

Are Knowledge Work Plugins free?

The repo is free and Apache-2.0 licensed. In the Claude app, plugins can be used on the Pro, Max, Team and Enterprise plans.

Which plugins are there?

The README lists 11 plugins: productivity, sales, customer-support, product-management, marketing, legal, finance, data, enterprise-search, bio-research, cowork-plugin-management. The repo also has engineering, human-resources, design, operations, small-business and pdf-viewer.

How do you install them in Claude Code?

First add the marketplace with claude plugin marketplace add anthropics/knowledge-work-plugins, then install a single plugin, for example with claude plugin install sales@knowledge-work-plugins.

Can I build my own Cowork plugin?

Yes. You can build a plugin from scratch with the cowork-plugin-management plugin, or adapt a plugin installed in Cowork to your own tools with its Customize button.

Will a plugin send email on my behalf?

When you ask, the sales plugin can send email, update CRM records and schedule meetings through your connected tools. The small-business plugin asks for approval at every step that touches money or customers.

How does it relate to the Claude Finance plugin?

The Claude Finance plugin is the finance folder in this repo; it's installed from the Knowledge Work marketplace.

Related guides

Anthropic Agent Skills

Canva

Claude Finance plugin

Google Calendar

Notion

Claude

Sources

Not clear in the official sources: Turkish replies and interface · plugin use on the free Claude plan · ready-made connectors for accounting and e-invoicing services common in Turkey (not in the list). Each is covered in the relevant section.