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What Is Photoroom? Is It Free, How Much Does It Cost, How to Remove Backgrounds, Commercial Use, Limits, Cancellation and Refunds

You upload a product photo to Photoroom; it removes the background and uses AI to generate a new background, shadows and model shots. It is an e-commerce image app (iPhone, Android, Mac and browser). The app is free; a free account gives 25 exports a week and 100 a month, but only for personal, non-commercial use. Business images require Pro, Max or Ultra: on the web, Pro is $7.50/month billed yearly. The iPhone app is available in 29 languages, Turkish included. On a new account, the 7-day trial charges the yearly fee if you don't cancel.

What it does
Removes product photo backgrounds and generates new ones
Free
App is free; free account gets 25 exports a week, 100 a month
Commercial use
Not allowed on the free account, allowed on paid plans
Turkish
Turkish interface on iPhone; Turkish prompts unclear
Where
iPhone, iPad, Android, Mac (M1 and later), browser
Trial
7 days; the yearly fee is charged when it ends
Price
Pro $7.50/month (billed yearly)

What is Photoroom for? Background removal and product photos

Photoroom is an app that makes product photos ready to sell. It removes the photo's background and replaces it with a solid color, a ready-made template or an AI-generated scene. The same app also adds shadows, removes unwanted objects, resizes images to marketplace dimensions and batch-edits many photos at once.

Who it suits: businesses that sell products on marketplaces or Instagram and shoot their products with their own phone. The official description presents it as an e-commerce-focused tool.

The free account is for personal use only. Preparing photos of a product you sell with a free account violates the terms; details are in the “Commercial use” section.

How do you download Photoroom, is it on PC, and how do you create an account?

Search for “Photoroom” on the App Store and tap Get. Requires iOS or iPadOS 18 or later. On the App Store the app is free with in-app purchases, rated 4+, and available in 29 languages, Turkish included.

Account: you sign in with email (a magic code is sent), Google, Apple or Facebook; an account is tied to a single email. Age: the Terms say the service is not directed at children under 13. No phone verification or ID requirement is stated. A subscription screen appears on first launch; you can close it with the X at the top right and continue for free.

If you are looking for a “Photoroom mod APK” or a cracked version: the official sources only describe installing from the Play Store and state that APK installs will not work. The official sources do not address accounts or payments for such versions; the official app already starts with a free account.

Photoroom AI tools: backgrounds, models, shadows, video

AI tools use “AI credits”. Credits are a monthly balance included in your plan; each generation deducts credits depending on the tool. Background removal, retouching, preset shadows, resizing and sharpening (Image Enhancer) use no credits; these are called “core tools”.

ToolWhat it does (per Photoroom)
AI BackgroundsGenerates a new background from your description or a ready-made theme; you can also give a visual example (Image Guidance).
AI ShadowsAdds a realistic soft, hard or floating shadow to the product. Presets use no credits; detailed settings use credits and are web-only.
AI Fashion Models, Ghost Mannequin, Flat Lay, IroningShows clothing on an AI model, a ghost mannequin or a flat lay; reduces wrinkles.
Product Staging, Product Beautifier, Studio Shot, AI ScenesShows the product in a realistic scene or on a plain studio backdrop.
Edit with AI, Create any imageChanges an image from a text description or generates an image from scratch.
Video GeneratorMakes a short video from a product photo. According to the pricing page, not included in Pro.
Product fidelity check (Fidelity Check)

In some tools (AI Fashion Models, Ghost Mannequin, Flat Lay, Product Staging, Product Beautifier, Ironing), Photoroom compares the generated image with the original photo. If it deviates too much, a “Fidelity Check” label appears on the image; you either accept the area or have it redrawn based on the original (“Fix it”, uses no credits). According to the help article, this check requires a paid subscription.

If you don't like a generation result, you can report it with “Bad result” from the image menu; Photoroom may refund the credits, but it is not guaranteed and there is a limit of 20 a day. AI Backgrounds, AI Shadows, Image Enhancer, AI Expand, Retouch, Studio Shot and the batch tools are not eligible for refunds.

How do you use Photoroom? Background removal, object removal, AI backgrounds

Tool names and screen locations vary by platform (mobile and web have different interfaces). The order below follows the tool names in the official help articles.

  1. Upload the photo. Start a new design in the app and choose your product photo. For many products there is also a separate batch editing (Batch) section.
  2. Remove the background. When Photoroom removes the background, the product becomes a separate layer. The background removal tool (Background Remover) can also be opened from the AI tools menu.
  3. Choose a new backdrop. Use transparent, a solid color, a ready-made template, your own photo or a scene generated with AI Backgrounds.
  4. Add shadows and fixes. Shadows with AI Shadows, removing unwanted objects or adding new ones with Retouch, dimensions with Resize.
  5. Export. Every image you save or share counts as 1 export; it is deducted from your monthly quota.
Ready-made prompt for AI Backgrounds"A wooden kitchen counter with soft morning light, clean minimal background, e-commerce product photo, no other objects"Photoroom's help examples are in English. Turkish prompt support is not stated in the official documentation; if a Turkish prompt gives poor results, try English. The help article's advice: describe what it is, the lighting, the mood, the composition and what it will be used for; also state what you don't want.
Ready-made prompt for Edit with AI"Remove the shadow on the left side and make the background plain white"Edit with AI changes the image based on a text description. Each attempt counts as a generation and uses credits; keep it short and clear.

Since every generation uses credits, first clean up the product with credit-free core tools such as background removal, then run the AI tool.

Marketplace listing sizes and batch editing

Photoroom's help article suggests opening a blank canvas (Blank), entering the width and height you want in pixels, and then exporting.

MarketplaceSize recommended by Photoroom
eBay1600 × 1600 pixels
Etsy2000 × 2000 pixels (listing), 500 × 500 (seller photo)
Poshmark1080 × 1080 pixels
Depop1280 × 1280 pixels
Trendyol, Hepsiburada (Turkish marketplaces), AmazonThe official sources give no size; check the image rules in the seller panel and enter the same size on a blank canvas.

Batch editing (Batch): you upload several photos and apply a background, size and logo to all of them at once; you can spread a change made on one photo to the others with “Apply to all”. In batch editing, each image counts as a separate export: downloading 10 images means 10 exports. The batch tools include AI Shot List, Recolor, Product Staging, AI Fashion Models, Edit with AI, Flat Lay, Ghost Mannequin, Ironing and AI Scenes.

If you choose AI Backgrounds as the background in batch editing, Photoroom does not reuse the same background but generates a new one with the same prompt; the images may come out slightly different from each other. Photos uploaded to batch editing now arrive without automatic background removal (they keep their original background); you apply the new background or template yourself.

Export resolution limits
PlatformFreePaid (Pro, Max, Ultra)Batch editing
iPhone and iPad2400 × 24004032 × 4032 (selected in settings)Not stated
Android4032 × 40324032 × 40322000 × 2000
Web2000 × 20004096 × 40962048 × 2048

Export resolution does not upscale a low-resolution photo you upload; the official article states this explicitly. The import limit is 2400 or 4032 pixels on iPhone, 2000 on Android and 4032 on the web (2000 in batch editing). Supported formats: JPG, PNG, WebP; the web also exports AVIF.

Which model? AI Backgrounds models and their differences

In Photoroom, you choose the model only in the AI Backgrounds tool (the “AI Model” setting). Other tools have no model choice. Newer models are higher quality and slower; older ones are fast but lower resolution.

ModelPhotoroom's descriptionSpeedWhich plan
Studio HD (newest)1024 × 1024, highest quality; currently on the web~10 secondsThe help article says Max only; the pricing page also gives a generation count for Pro
Studio512 × 512; default on the web for Free and Pro~5 secondsFree, Pro, Max
v3350 × 350; default on iPhone and AndroidUnder 1 secondFree, Pro, Max
v2 (oldest)350 × 350; not the default anywhereUnder 1 secondFree, Pro, Max
Which to choose

For quick tests, v3 or Studio; for social media or listing images, the higher-resolution Studio HD. Older models use fewer credits.

How to change it

When you open AI Backgrounds, choose a model from the list under the “AI Model” option.

Checked on October 14, 2026. Photoroom states that it may add new models and remove old ones over time.

Can Photoroom be used with Shopify, an API and Claude?

PhotoroomShopifyMax and UltraAPISeparate API wallet, API enabled in the SpaceClaude (MCP)Space admin + paid personal Claude

Photoroom's Claude connector brings the API's features into the Claude chat: background removal, Product Beautifier, Virtual Model, Flat Lay, Ghost Mannequin and image-to-video. API and MCP usage is deducted not from the app's AI credits but from a separate API/MCP wallet; every paid plan includes an API wallet worth the plan price.

Add to Claude as a custom connector (Name: Photoroom)› https://mcp.photoroom.com/mcp
  1. On app.photoroom.com, make sure the API is enabled in your Space and that you are an admin.
  2. In claude.ai › Settings then Connectors, add a custom connector named Photoroom with the address above.
  3. Click Connect; if needed, you are redirected to the Photoroom sign-in.

A personal Claude account needs a paid plan (official article: not free). There is a separate guide for Claude team and enterprise accounts.

Is Photoroom free? Pro, Max and Ultra pricing, limits and credits

The app is a free download and there is a free account plan. The free plan has limited features, few AI credits and no API; the number of credits given to a free account is not stated in the official documentation. Photoroom sells a separate plan for each “Space” (workspace); a subscription applies only to the Space it was purchased for.

Free0
  • 25 exports a week, 100 a month
  • Core tools, with a daily limit
  • Personal use only
  • Commercial use
  • API
Pro$7.50 /month · billed yearly
  • 8,000 AI credits, 1,000 exports a month
  • Unlimited core tools (fair use)
  • AI Backgrounds, AI Fashion Models
  • 7-day trial (yearly)
  • Video generator
  • Shopify connection
  • 4K resolution
Max$20.99 /month · billed yearly
  • 25,000 AI credits, 3,000 exports a month
  • Video generator (up to 50 generations)
  • Shopify connection
  • 7-day trial (yearly)
  • 4K resolution
Ultra$82.50 /month · billed yearly
  • 75,000 AI credits, 10,000 exports a month
  • Video generator (up to 150 generations)
  • 4K, Shopify, 2×–10× tiers
  • Adjustable AI shadows (“not included” on the card)
  • Standard trial

In-app prices on the App Store and Google Play are set per country by the store, and the in-app purchase list does not say which item is weekly, monthly or yearly. Reported by users reviews describe the largest Pro and Max items as their yearly charges. On the web, prices are shown in US dollars; the official sources don't separately cover paying on the web by card from Turkey.

Prices include VAT (official page). On the web you pay by credit/debit card (Stripe); on mobile with your App Store or Google Play payment method. Weekly billing is available only on mobile. There is no lifetime subscription; Pro and Max offer a 7-day trial on yearly billing, once per customer.

Exports and credits: two separate balances

Export means every image you download, save, share or send to Shopify (1 per image in batch editing). Monthly quota: Free 100 (25 a week), Pro 1,000, Max 3,000, Ultra 10,000; Ultra at the 2×, 5× and 10× tiers 20,000, 50,000, 100,000. When the quota is used up, exports stop until the next reset or a plan upgrade; on a yearly plan the reset is also monthly. AI credits are used for AI generation; they renew up to the quota, and the credit amount may vary by country. In a free Space, core tools also have a daily usage limit.

View as a table: maximum generations with credits
ToolProMaxUltra
Video generatorNoUp to 50Up to 150
AI Fashion Models 1KUp to 1,600Up to 5,000Up to 15,000
AI Backgrounds Studio (basic)4,00012,50037,500
AI ImagesUp to 1,600Up to 5,000Up to 15,000
Edit with AIUp to 400Up to 1,250Up to 3,750

The numbers are the maximum generations if you spend all your credits on a single tool (pricing page). The pricing page contradicts itself between the plan cards and the credit table: the cards list adjustable AI shadows as “not included” on all three plans, while the table gives up to 800 generations for Pro.

Trial and student offer

The trial is only on yearly Pro and Max, given once to a new customer, and applies to the first Space you upgrade; a second Space is charged immediately. Even if you cancel the trial, it counts as used. If you don't cancel, the yearly fee is charged on day 8. A student or education discount is not mentioned in the official documentation or help center. You can use the free account personally or ask support.

Official pricing page last checked on .

Does Photoroom work in Turkish?

Interface (iPhone, iPad)YesThe App Store page shows the app in 29 languages, Turkish included. On iPhone, the language is chosen under Settings then Apps then Photoroom.
Interface (Android)UnclearThe help center has you choose the language via Settings then Apps then Photoroom then Language, but does not list the languages.
Web appUnclearThe language is chosen in profile settings; the official documentation does not state whether Turkish is on the list.
WebsiteYesThere are Turkish pages at photoroom.com/tr.
Help centerPartlyTurkish appears in the language list; it is not clear whether all articles are translated.
AI with Turkish promptsUnclearTurkish prompt support is not stated in the official documentation; the help examples are in English.
AudioNoPhotoroom does not generate audio; there is no Turkish-language question about audio.

What happens to my photos and data? Opting out of AI training

Use for training (on by default)

By default, Photoroom uses the designs you make in the app to train its AI. To turn this off, switch off “Improve model for everyone” under Manage account › Data control on mobile or Preferences then Your profile on the web. The terms say turning it off may limit the service in some cases. Images processed through the API are not used for training.

Prompts

The prompts you write are stored with an anonymized user ID and the generated images. Photoroom says it reviews them to identify use cases and improvement priorities, not to train its AI.

Sharing

The images you upload are not sold or shared with third parties. However, some generated images may be shown to other users in the app as examples; if you have confidentiality requirements, tell Photoroom.

Retention and KVKK

The privacy policy is written under Europe's GDPR rules; it does not mention Turkey or KVKK (Turkey's Personal Data Protection Law). Data protection officer: privacy@photoroom.com. Data may be transferred outside the EEA.

Deleting your account: on mobile, in the app under Manage account › Delete account (cancel your subscription first); in the web app you can't delete the account yourself, the support team deletes it in about 24 hours. Deleting the account does not cancel the subscription.

Can I use images made with Photoroom commercially?

In short: the free account is for personal, non-commercial use only; images for sales, ads or a store require a paid plan (Pro, Max, Ultra). This section is not legal advice; see Photoroom's Terms page for the conditions.

Allowed
  • On a paid plan, using your own product photos in your business, listings and ads
  • On a paid plan, using Photoroom's ready-made templates in e-commerce, marketing and advertising
  • On a paid plan, using AI-generated images commercially, provided you make sure you hold the legal rights, since the output may contain copyrighted elements
Not allowed
  • Using an image made with a free account for commercial purposes
  • Infringing someone else's copyright, patent or trademark with an image generated or edited in Photoroom
  • Putting someone else's copyrighted content into your own template
  • Uploading content containing information such as ID numbers, passport or card numbers
You own the content

Photoroom states that it claims no ownership of the content you upload and generate; responsibility lies with you.

Background library

Background searches may show Unsplash and Pixabay images; their terms of use depend on their own licenses.

Common problems and fixes

What happensWhat to do
The yearly fee was charged after the trialWhen the trial ends, the yearly plan starts. You needed to cancel on the same platform before the trial ended. Within 7 days of the charge, try “Request a refund”. Users complain about this a lot Reported by users.
Charged twice or unexpectedlyThe same Space may have both a web and a store subscription. See all subscriptions under app.photoroom.com › Your profile › Your billing, check your store too, and cancel the one you don't need.
Exports stopYour monthly export quota may be used up (1 per image in batch editing). Wait for the reset date or upgrade your plan.
Credits ran out, the result didn't match my requestOn a technical error, credits are refunded automatically. If the result is bad, report “Bad result” from the image menu (20 a day). On an image labeled Fidelity Check, “Fix it” uses no credits.
The Pro I bought doesn't unlockSign in with the account you subscribed with (Google, Apple or email); if you changed phones, restore your purchase (the help center has a “Restore your paid subscription” article).
Background or retouch quality dropped after an updateUsers report this often Reported by users; the official sources don't describe version changes. Contact support.

Support: in the web app, the support icon at the bottom right › Messages; on mobile, from inside the app.

How do you cancel a Photoroom subscription, and are there refunds?

Cancel the subscription where you bought it (App Store, Google Play or web). Canceling somewhere else does not stop billing. Deleting the account does not cancel the subscription either.

  1. Settings then your name then Subscriptions then Photoroom.
  2. Cancel the subscription; if you are on a trial, Apple recommends canceling 24 hours before it ends.
Refunds

Policy: for a Pro, Max or Ultra subscription, a refund can be requested within 7 days of the last payment (4 days on a weekly plan); it is not guaranteed and may be refused in case of abuse. Apple handles App Store refunds and Google handles Google Play refunds; Photoroom cannot see App Store payments. In the app the path is Space menu › Manage account › Manage subscription › Request a refund. For a web subscription, the refund usually arrives within 10 days. API users get no refunds. The Terms, however, say that fees are generally non-refundable.

AI credit refunds: credits for a generation that fails due to a technical error are refunded automatically; for a bad result you report it with “Bad result” from the image menu (not guaranteed, limited tool coverage).

Photoroom or Canva? Alternatives

See the Canva guide: posters and social media images from templates

Frequently asked questions

How do I download Photoroom, can I use it on a computer?

Download it from the App Store on iPhone, iPad and Mac (M1 and later) and from Google Play on Android. On a computer, use it in the browser at app.photoroom.com without downloading anything; on Android, installing from an APK does not work.

How do I remove a background with Photoroom?

Open the photo in Photoroom; the background removal tool makes the product a separate layer. Then choose a transparent, white or other backdrop and export. On a free account this tool has a daily limit.

How much is Photoroom Pro?

On the web, Pro is $7.50 per month billed yearly. In-app prices on the App Store and Google Play are set per country and can differ from web prices; the official sources don't explain the difference.

How do I remove an object or person with Photoroom?

With the Retouch tool you mark the area to remove; the AI fills in the gap. On a free account this tool is among those with a daily limit.

Is Photoroom free?

The app and the free account are free; the free account has 25 exports a week and 100 a month, and is for personal, non-commercial use only. Commercial use and more credits require Pro, Max or Ultra.

What is the Photoroom limit, and what are credits?

The monthly export quota is Free 100, Pro 1,000, Max 3,000, Ultra 10,000. AI credits are used for AI generation; Pro 8,000, Max 25,000, Ultra 75,000. Core tools like background removal use no credits.

How do I cancel a Photoroom subscription, are there refunds?

Cancel where the subscription was bought (App Store, Google Play, web). A refund can be requested within 7 days of the last payment (4 days on weekly); it is not guaranteed.

Is Photoroom safe, what happens to my data?

Photoroom is a product of Paris-based Photoroom SAS. The images you upload are used for AI training by default; you turn this off with the Improve model for everyone setting in Data control. The most common complaint is about billing and the yearly charge after the trial.

Photoroom or Canva?

Photoroom is for product photos (background removal, product scenes, batch editing); Canva is for poster, social media and presentation design. Since their purposes differ, one doesn't fully replace the other.

What is Photoroom and what is it for?

An e-commerce image app that removes product photo backgrounds and uses AI to generate new backgrounds, shadows, model shots and short videos.

Can images I make with Photoroom be used commercially?

Not with a free account; the free account is for personal use only. On a paid plan, ready-made templates and AI output can be used commercially, but since the output may contain copyrighted elements, you must hold the rights. This is not legal advice.

Does Photoroom work in Turkish?

The iPhone app is available in 29 languages, Turkish included, and the website is also in Turkish. The official documentation does not state the language list for Android and the web app or Turkish prompt support.

Tasks and setup kits that use Photoroom

Related guides

Sources

Not clear in the official sources: How many AI credits a free account gets · which AI tools work on a free account · whether free exports have a watermark · which plan and period each in-app store price item corresponds to · paying by card on the web from Turkey · a student offer · ready-made sizes for Trendyol, Hepsiburada and Amazon · Turkish prompt support and a Turkish interface on Android/web · which plan includes Studio HD · whether batch export is available on a free account. Each is covered in the relevant section along with what you can do.