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What Is Microsoft Copilot? Free Use, Microsoft 365 Plans, Copilot in Word, Excel and PowerPoint, Modes, Data and Cancellation

You sign in to Microsoft Copilot with your Microsoft account to chat, create images and upload files; these are free but depend on capacity and limits. It is Microsoft's AI assistant. Copilot inside Word, Excel, PowerPoint and Outlook needs Microsoft 365 Personal ($9.99/month) or higher. Copilot Pro is no longer sold; Microsoft 365 Premium replaced it. The terms say personal use only. This page covers the personal account; Microsoft 365 Copilot for work and school accounts and GitHub Copilot are separate products.

What it does
Assistant that chats, creates images and works in Office
Free
Chat, images, files: limited
Turkish
Text, voice chat, interface
Account
Microsoft account required
Use
Personal use only
Price
M365 Personal $9.99/month · Premium $19.99/month

What is Microsoft Copilot used for?

It has two parts: the Copilot chat app that anyone can use, and Copilot working inside Word, Excel, PowerPoint and Outlook with a Microsoft 365 subscription. On August 18, 2026, the personal Copilot app and the Microsoft 365 Copilot app merged into a single “Microsoft Copilot” app; work/school and personal account data stay separate.

Chat, files, images

It answers questions, writes and summarizes; you upload Word, Excel, PowerPoint, image or PDF files; it creates images from a description. Free, subject to capacity and limits.

Voice chat and Vision

With Copilot Voice you talk to it; with Vision you show your screen or camera and ask questions. Usage is higher on the top plans.

Inside Office

Drafts in Word, data analysis in Excel, presentations in PowerPoint, email drafts in Outlook. Requires a Microsoft 365 subscription.

Researcher, Analyst, Cowork

Multi-step research and data analysis only in Premium and Pro. Cowork is in preview; according to the official table, only in the US and Canada.

Video generation is not listed as a feature on the current official pages; if you see it in your app, try it. On August 18, 2026, Group Chat, Podcasts and Deep Research in the consumer app were removed.

How do you download Microsoft Copilot and set up an account?

Open copilot.microsoft.com or copilot.com and sign in with a Microsoft, Google or Apple account. The Terms of Use (August 18, 2026) require a Microsoft account for Copilot; an older support page says “signing in is not required,” and the newer Terms are taken as the reference.

Age: at least 13 (may be higher depending on the country); some features are off for users under 18. No official page says a phone verification or ID is required. Personal and work/school accounts stay separate in the same app.

How do you use Copilot? A PowerPoint and Excel example

To chat, open copilot.microsoft.com or start the Copilot app and sign in with your Microsoft account.

  1. Open a new presentation in PowerPoint and click the Copilot icon at the bottom right.
  2. In the chat box, select Add Content and Agent Mode, then write a request describing the presentation.
  3. Copilot may first ask questions such as audience and style, then drafts an outline; once you approve it, it creates the slides.
  4. You can also say “create a presentation from a file” and point it to a Word document.

For Copilot to work in Excel, the file must be saved to OneDrive with AutoSave turned on; it does not work on an unsaved file.

PowerPoint"Create an 8-slide year-in-review presentation for a small furniture store: sales summary, best-selling products, customer reviews, next year's goals."
Excel"In this sales table, show total revenue by month and the three best-selling products, and add a column chart."

Which mode? Quick response, Think Deeper, Smart

ModeWhat it's for, per MicrosoftNote
Quick responseInstant, direct answersFastest mode
Think DeeperComplex topics, detailed problem solving; runs on OpenAI's reasoning modelsAnswers can take up to 10 seconds; paid plans get priority
Study and learnTeaches a topic, guides you to the answer, runs quizzesAvailable to all users
SmartThinks fast or deep depending on the task; the most advanced reasoning and conversationThe modes page says “GPT-5”
SearchUp-to-date answers from the web, with sourcesAvailable to all users

The modes page describes the old interface; it does not say whether it still applies as-is to the new app after August 18, 2026. Store pages for the new app say “choose between OpenAI and Anthropic models”; which model is available on which plan is not stated in the official sources, so no model names are given here. Section checked on October 14, 2026.

Is Copilot free? Plans, pricing and limits

Copilot chat, image creation and file uploads are free; free use has no numeric limit but depends on capacity and limits. When you reach the limit, you are advised to switch to a paid plan or come back later. Copilot in the Office desktop apps requires a Microsoft 365 subscription. Without a subscription, you may see ads.

PlanPriceWhoWhat you get
Free Copilot$0EveryoneChat, images, file uploads, voice chat
Microsoft 365 Personal$9.99/month · $99.99/year1 personCopilot in Word, Excel, PowerPoint, Outlook, 1 TB
Microsoft 365 Family$12.99/month · $129.99/yearUp to 6 peopleAI for the subscription owner only
Microsoft 365 Premium$19.99/month · $199.99/yearUp to 6 peopleHigher limits, Researcher and Analyst
Microsoft 365 ProMonthly; see the official pricing pageUp to 6 peopleHighest limits, 5 TB

Whether prices include tax is not stated. The plans can also be bought as in-app purchases in the App Store; Microsoft 365 Basic is $1.99/month and $19.99/year. Microsoft 365 Basic has no Copilot; Personal has a 1-month free trial. The old Copilot Pro was withdrawn from sale on October 1, 2025 and support ended on August 1, 2026; Premium replaced it.

Usage level by plan
FeaturePersonal and FamilyPremiumPro
Chat, deep thinking, PagesExtensiveExtensiveExtensive
Voice chat and VisionStandardMoreHighest
Image creationStandardExtensiveExtensive
Researcher, Analyst, CoworkNoneExtensiveExtensive

Source: Microsoft's AI credits and limits page (October 2026), which gives only these level words, not numbers.

On the Family plan, Copilot is available only to the subscription owner; the other 5 people can't use it. The hidden “this product is not available in your market” text on the Turkish pricing page is a leftover from the page template; it does not mean the plan is unavailable in Turkey.

Official pricing page last checked on .

Does Copilot work in Turkish?

Text chatYesTurkish is on the official list of supported languages (personal Microsoft accounts).
Voice chatYesTurkish is on the Copilot Voice language list. An editor's note on the list leaves it unclear whether this applies to work/school accounts.
InterfaceYesTurkish appears in the app's language list on the Turkish App Store; the pricing pages are available in Turkish.
AI-generated audio (Audio Overview)NoEnglish only.

Are my chats used for training? Retention and deletion

Use for training

For the new app (after August 18, 2026, personal account), Microsoft states that prompts, responses and file contents are not used to train its foundation models; the new privacy menu has no training toggle. Use inside Word, Excel and PowerPoint with a Microsoft 365 subscription is not used for training either. However, the Terms of Use grant permission to use content to operate and improve Copilot; Microsoft does not explain how these two statements relate.

Old menu

The previously described “profile › Privacy › turn off training” path carries a “legacy version only” warning on Microsoft's own pages. In the new app, the settings are under Settings then Personalization: Saved memories, Shared experiences, Web search, ad personalization.

Retention period

In the old app, conversation activity was kept for 18 months. For the new app, no retention period is stated; it is unclear whether the 18 months still applies.

Deletion

A single chat: ... › Delete next to the chat in the Chats list. All history: Copilot activity history in the Microsoft privacy dashboard. Turning off the memory toggle does not delete earlier memories; you delete them with Manage. There is no Copilot-specific account deletion; you close the Microsoft account. There is no statement specific to KVKK (Turkey's Personal Data Protection Law).

Can Copilot be used for commercial work?

The Terms of Use (August 18, 2026) say “you may use Copilot only for your own personal use.” What this means for commercial work, such as creating content for a client, is not explained in the official sources. Microsoft does not own your prompts and responses but gets permission to use them to operate and improve Copilot. Responses may not be unique to you; there is no guarantee that generated content won't infringe copyright or trademarks; publishing it is your responsibility. Removing content credentials is prohibited.

For business use, Microsoft 365 Copilot (work/school account, enterprise data protection) is a separate product under separate terms.

Common problems and fixes

What happensWhat to do
Copilot doesn't work in ExcelThe file must be saved to OneDrive with AutoSave on; you also need Microsoft 365 Personal or higher.
Other people on my family plan can't see CopilotOn Family and Premium, AI is available only to the subscription owner.
The App Store app won't open my Excel fileThe store app is the new version of the old Office mobile app; complaints in reviews come from this transition. Update to the latest version or use the Office apps separately.
I can't find Copilot ProIt was withdrawn from sale on October 1, 2025; Microsoft 365 Premium replaced it.
I see Cowork instead of “Tasks”Former Tasks users are being moved to Cowork; Personal and Family subscribers lose Cowork access.
No Copilot icon on WindowsDownload the Copilot app from the Microsoft Store.

Is Copilot free for students?

Free Copilot chat is open to everyone. For Copilot in Word and Excel, university and college students get 50 percent off Microsoft 365 Personal. Some schools give Microsoft 365 to their students for free; ask your school's IT department first.

  1. Create a Microsoft account with your personal email (a school account won't work).
  2. On the order page, verify with your school email or proof of enrollment.
  3. Complete the order using the link sent to your school email.

Searches for “GitHub Copilot free for students” describe a different product: GitHub Copilot for developers comes with the GitHub Student Developer Pack. The official sources don't clarify whether the “12 months of free Premium” offer mentioned on Reddit applies in Turkey.

How do you turn off Copilot, cancel the subscription, and is there a refund?

  • To remove it from Windows 11: Settings then Apps then Installed apps › Copilot › Uninstall.
  • If you don't want it in Word, Excel or PowerPoint, clear the Enable Copilot box in that app's settings. In Outlook, use the Turn on Copilot toggle (new Outlook: Settings then Copilot).
  • To cancel the subscription: at account.microsoft.com/services/microsoft365 go to Services & subscriptions › Manage › Cancel (the button may also read “Upgrade or Cancel”), then “I don't want my subscription”. If you bought it from a store or a third-party retailer, cancel there.

When you cancel, storage drops to 5 GB; if you are over the quota, you can't upload to OneDrive or receive email in Outlook.com. Two Microsoft pages give different periods before OneDrive content is deleted (6 months and 12 months): back up before cancelling.

Refunds in Turkey

Turkey is on the country list of Microsoft's refund page: for Basic, Personal, Family, Premium and Pro subscriptions bought directly from Microsoft, you can cancel any time and get a prorated refund (based on the unused period). In countries not on the list, a 14-day window from the first purchase applies to Premium and Pro. For store purchases, refunds depend on the store.

Copilot, ChatGPT or Gemini?

Frequently asked questions

Is Microsoft Copilot free?

Chat, image creation and file uploads are free but depend on capacity and limits. Copilot inside Word, Excel and PowerPoint requires Microsoft 365 Personal ($9.99 per month) or higher.

How much is Copilot Pro, and does it still exist?

Copilot Pro was withdrawn from sale on October 1, 2025 and support ended on August 1, 2026. Microsoft 365 Premium replaced it: $19.99 per month or $199.99 per year.

Is Copilot free for students?

Copilot chat is free for everyone. For Copilot in Word and Excel, students get 50 percent off Microsoft 365 Personal; some schools provide Microsoft 365 for free.

Does Copilot work in Turkish?

Yes. It can be used with Turkish text and Turkish voice chat; AI-generated audio (Audio Overview) is English only.

How do you make a presentation with Copilot?

In PowerPoint, click the Copilot icon, select Add Content and Agent Mode, and write a request describing the presentation. Copilot first drafts an outline and creates the slides once you approve it. A Microsoft 365 subscription is required.

Why doesn't Copilot work in Excel?

The file must be saved to OneDrive with AutoSave turned on. You also need a Microsoft 365 Personal or higher subscription.

Does Copilot use my chats for training?

For the new app, Microsoft states that prompts, responses and file contents are not used to train its foundation models. The Terms of Use, however, grant permission to use content to operate and improve Copilot; how the two relate is not explained.

Can Copilot be used for commercial work?

The Terms of Use say personal use only. What that means for commercial work is not explained; for business there is a separate product, Microsoft 365 Copilot.

How do you turn off Copilot?

On Windows 11: Settings › Apps › Installed apps › Copilot › Uninstall. In the Office apps, you can clear the Enable Copilot box.

Can Copilot create images?

Yes, free but limited in Copilot chat; the usage level is higher on Premium and Pro. Video generation is not listed on the official pages.

How do you cancel a Microsoft 365 subscription, and is there a refund?

Cancel at account.microsoft.com/services/microsoft365; if you bought it from a store, cancel through the store. Turkey is on the refund list: cancel any time for a prorated refund.

Tasks and setup kits that use Microsoft Copilot

Related guides

Sources

Not clear in the official sources: Numeric limits for free use · chat retention period in the new app · which model is available in the new mode menu · the current student discount amount and whether the new student offer applies in Turkey · whether prices include tax · video generation · Cowork availability in Turkey · system requirements for the Windows app · a statement specific to KVKK. Each is covered in its section along with what you can do.